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We currently ship across the UK. Stay tuned as we plan to expand to more countries soon!
No worries! We have a 14-day return policy. Just contact us at info.glownjoy@gmail.com with your order number and we’ll guide you through it.
We accept all major credit/debit cards, PayPal, Apple Pay, Google Pay, and Klarna for flexible payments.
Genone uses industry-standard SSL encryption to protect your data. Your payment info is never stored or shared.
Once your order is shipped, you’ll get a tracking link via email or SMS. You can also track it under “My Orders” in your account.
You can reach our customer support team by emailing us at info.glownjoy@gmail.com We typically respond within 24 hours ). If it's urgent, make sure to include "URGENT" in your subject line for faster assistance.